A New Way to Connect with Proliance Surgeons Orthopedic Specialists of Seattle
We are excited to introduce Lia, our new AI-powered scheduling assistant.
Lia is designed to make it easier and faster for you to connect with our team. When you call our office to schedule, Lia may be the first voice you hear, helping guide you through scheduling and getting you to the right place quickly.
Technology with a Personal Touch
Lia is a tool to support our team, not replace it. Our staff remains fully in place, and by allowing Lia to assist with routine scheduling and call routing, our team members are freed up to focus on the higher-level, personal work that matters most to your care experience. We are committed to growing and investing in our people alongside the technology we adopt.
How Lia Helps You
Lia is here to:
- Answer calls promptly
- Assist with appointment scheduling
- Provide a smooth and convenient experience
By supporting our phone lines, Lia helps improve access to care and ensures you can connect with us when you need us.
What to Expect
When you call our office:
- You may be greeted by Lia
- She will guide you through scheduling options
- You can speak naturally and respond to her prompts
- If needed, she can connect you to our team
Our goal is simple: make it easier for you to access the orthopedic care you deserve.
Our care team is here to support you:
At Proliance Surgeons Orthopedic Specialists of Seattle, patients remain at the center of everything we do. Lia reflects that commitment by combining innovative technology with a thoughtful, patient-focused approach.
While Lia can assist with scheduling and call routing, our care team is always here to support you. If you need additional assistance, you will be connected with a member of our staff.
Contact Us
We are pleased to bring this enhancement to our practice and look forward to continuing to provide the exceptional care you have come to expect from us.
If you have questions or would like to schedule an appointment, please contact us at your preferred location below:
Wallingford Office (206) 633-8100 | Ballard Office (206) 784-8833